Payment Policy
This Payment Policy explains the accepted payment methods and payment process at Elvixa. By placing an order on our website, you agree to the payment terms outlined below.
Accepted Payment Methods
Elvixa accepts secure online payments through approved payment providers available at checkout. Available payment options are displayed during the checkout process and may vary depending on order details.
Currency
All prices listed on the Elvixa website are displayed and charged in United States Dollars (USD).
Shipping Region
Elvixa ships only within the United States.
Payment Processing
All payments must be completed at the time of purchase. Orders will not be processed or shipped until full payment has been successfully received and confirmed. If a payment fails or is declined, the order will not be completed.
Payment Security
All payment transactions are processed through secure, encrypted payment gateways. Elvixa does not store or have direct access to customers’ full payment information. Payment details are handled according to industry-standard security practices.
Billing Information
Customers are responsible for providing accurate and complete billing information at checkout. Elvixa is not responsible for payment issues caused by incorrect or incomplete billing details.
Payment Authorization
By submitting payment information, you authorize Elvixa and its payment providers to charge the total order amount, including applicable taxes and shipping charges, to your selected payment method.
Failed or Declined Payments
If a payment is declined by the payment provider or bank, customers are responsible for resolving the issue with their bank or payment provider. Elvixa is not responsible for declined or failed payment transactions.
Refunds
Approved refunds are processed according to our Return and Refund Policy. Once a refund is issued, it may take additional time for the amount to reflect in your account depending on your bank or payment provider.
Pricing Changes
All prices are subject to change without prior notice. The final payable amount is clearly shown at checkout before order confirmation.
Contact Information
If you have any questions regarding this Payment Policy or payment-related issues, please contact us using the details below.
Business Name: Elvixa
Email: support@elvixa.shop
Phone Number: +1 (619) 228-3990
Business Hours: 09:00 AM – 5:00 PM (Monday–Friday)
Business Address: 4213 Home Ave, San Diego, CA 92105, USA